You may have heard of cloud point of sale (POS) technology for businesses but do you know what it is and how it can benefit your restaurant? If the answer is “no,” then you have found the right place to learn everything you need to know to make an informed decision before investing in a cloud POS solution.
What is the Cloud?
Chances are that you already use the cloud on a daily basis but do not even realize it. It is basically a network of servers, each designed to perform certain tasks such as data storage, running applications or delivering a specific service. You access cloud data via the internet instead of a local server connection in your restaurant.
The Advantages of Cloud Solutions
There are several major advantages to choosing a cloud POS solution for your business:
- The cloud is always there, almost anywhere you are. You have immediate access to business data from your mobile devices like smartphones, tablets and laptop computers. Not only is this convenient, it is essential to maintaining smooth operations of your restaurant at times when you cannot physically be present.
- Peace of mind knowing that vital data is constantly backed up and secure. Local storage of POS data can be lost due to hardware failure or security breaches. Your cloud POS vendor assumes responsibility to keep your data safe and accessible, which saves you money and headaches in the long run.
- Your POS software is automatically updated from the cloud, so you always know the latest version is running. Not worrying about maintaining your POS software is one less thing that takes your focus away from other important aspects of running your business.
Continuity with a Hybrid System
One consideration to keep in mind when investing in a cloud POS solution is the fact that it is highly dependent on internet access. As you most likely have experienced, internet connections can go down for various reasons, and having a backup plan is very important. Imagine the frustration of not being able to process credit cards or access important financial data during internet outages. Your business operations could quickly grind to a halt.
One way to avoid this potential disruption is to have a hybrid system of both cloud and a server on the premises. The on-prem server can “take over” during periods of internet downtime. Your restaurant can still operate without missing a beat, and when the cloud connection is re-established, all transactions and business data is automatically updated and resolved by the cloud POS. Be sure that your cloud POS solution has a 24/7 help line that can quickly assess and repair any equipment or connection disruptions so you can continue to operate smoothly and efficiently.
An Easier Way to Manage Your Business
Cloud POS is a solution for business owners that have busy schedules. Because the cloud can be accessed remotely from other mobile devices, you can still monitor data and continue to run your business wherever you are — at home, traveling, or at any of your restaurant’s locations. The ability to stay constantly connected to check on the restaurant performance, sales, and costs, will give you greater visibility into your business and help you maximize profits.
Investing in a cloud POS for your restaurant can have quick ROI by keeping a tighter control on labor costs, inventory, and customer service, which can all improve the bottom line and your business success.